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Last updated: January 24, 2026
At OrderTrackly, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our package tracking service.
We collect information that you provide directly to us, including tracking numbers, email addresses (if you choose to sign up), and usage data. We may also collect information automatically, such as your IP address, browser type, operating system, and how you interact with our service.
We use the information we collect to: provide, maintain, and improve our tracking services; send you tracking updates and notifications; respond to your inquiries and support requests; monitor and analyze trends, usage, and activities; detect, prevent, and address technical issues and fraudulent activities; and comply with legal obligations.
When you enter a tracking number, we query the respective shipping carrier's database to retrieve tracking information. We temporarily store tracking numbers to provide you with tracking history and updates. We do not share your tracking information with third parties except the relevant shipping carriers necessary to provide the service.
We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with small amount of data. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
We do not sell, trade, or rent your personal information to third parties. We may share your information with: shipping carriers to retrieve tracking information; service providers who assist in operating our service; law enforcement or government authorities when required by law; or third parties in connection with a merger, acquisition, or sale of assets.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Tracking numbers and related data are typically retained for a limited period and then automatically deleted.
Depending on your location, you may have certain rights regarding your personal information, including: the right to access your personal data; the right to correct inaccurate data; the right to delete your data; the right to restrict or object to processing; and the right to data portability. To exercise these rights, please contact us.
Our service may contain links to third-party websites, including shipping carrier websites. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of every website you visit.
Our service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our service, you consent to this transfer.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last updated' date. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy or our privacy practices, please contact us through our Contact Us page or email us at privacy@ordertrackly.com.
By using OrderTrackly, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.