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Track your shipments in real-time
MDS Collivery is one of South Africa's most recognisable courier and logistics companies, headquartered in Selby, Johannesburg. Founded in 1991 as an intra-city courier service, the company has grown into a technology-driven logistics provider serving businesses across South Africa with same-day, next-day, and economy delivery options. With its developer-friendly API, robust tracking platform at collivery.net, and a strong focus on e-commerce integration, MDS Collivery has positioned itself as a trusted logistics partner for thousands of South African businesses. This comprehensive guide explains everything you need to know about MDS Collivery tracking – from finding your waybill number to understanding delivery statuses and contacting customer support.
MDS Collivery (Pty) Ltd has been operating in the South African courier market since 1991, initially serving the intra-city express delivery segment in Johannesburg. Over the following decades, the company expanded its coverage to include routes across all major South African cities and towns, growing into a national courier network. Today, MDS Collivery is particularly well known in the South African e-commerce and developer community for its open API, which allows online stores and logistics platforms to integrate courier booking and tracking directly into their own systems.
The company is headquartered at 58c Webber Street, Selby, Johannesburg, and provides courier services across South Africa through a network of depots and partner agents. Its platform at collivery.net serves as the central hub for booking, managing, and tracking shipments. MDS Collivery also features on leading South African courier aggregator platforms, making it easy for businesses and consumers to compare rates and book shipments programmatically.
MDS Collivery offers a range of domestic courier and logistics services tailored to South African businesses and individuals:
MDS Collivery provides multiple convenient ways to track your shipment in real time. All tracking methods require your waybill number, which is your unique shipment reference.
The most direct tracking method is through the official MDS Collivery platform at collivery.net. To track your shipment:
MDS Collivery also sends automated email and SMS notifications as your shipment progresses through the delivery cycle, keeping both senders and recipients informed without needing to manually check the tracking page.
For developers and businesses, MDS Collivery provides a well-documented API that allows shipment booking, label generation, and tracking to be integrated directly into websites, apps, and order management systems. This is one of MDS Collivery's most competitive advantages in the South African market, as it enables e-commerce platforms to provide customers with automatic, real-time tracking updates from within their own branded environment.
Several courier tracking aggregators also support MDS Collivery, which is useful for customers who manage shipments from multiple carriers. Reliable platforms that cover MDS Collivery tracking include:
Your waybill number (also called your tracking number or consignment number) is essential for locating your shipment. Here is where to find it:
MDS Collivery's tracking system records event-based updates at each stage of the delivery process. Here is what the most common status messages mean:
If you need assistance with a shipment or have a query, MDS Collivery's support team can be reached through the following channels:
When contacting support, always have your waybill number ready. This allows the team to locate your shipment immediately and provide an accurate status update.
MDS Collivery has built a strong reputation in South Africa's growing e-commerce sector thanks to its developer-friendly API and integrations with popular e-commerce platforms. Online retailers can connect their store to MDS Collivery to automate shipment booking, generate waybill labels, and push tracking updates directly to customers – all without manual intervention. This makes the end-to-end post-purchase experience seamless and reduces the volume of "where is my order" queries that e-commerce businesses typically receive.
For platforms that do not want to manage a direct API integration, third-party logistics middleware services such as Cargoson and WeShip also offer pre-built MDS Collivery connections, further reducing the technical barrier for businesses wanting to offer MDS Collivery as a shipping option.
MDS Collivery is one of South Africa's most technology-forward courier companies, combining a national delivery network with a developer-friendly platform and a strong track record in the e-commerce logistics sector. Whether you need same-day delivery within Johannesburg, overnight express shipping between South African cities, or a scalable API-powered logistics solution for your online store, MDS Collivery's platform at collivery.net provides the tools and network to get it done. For queries or support, the team is reachable by phone at +27 (011) 241-4900, on 0861 637 000, or by email at support@collivery.co.za.
Phone
+27 011 241 4900Address
58c Webber Street, Selby, Johannesburg, South Africa
Go to collivery.net and enter your waybill number in the tracking section. You can also track your shipment through third-party platforms like 17TRACK or OrderTracker using the same waybill number.
Your waybill number is included in the confirmation email or SMS sent when the shipment is booked, on the physical waybill label attached to the parcel, and in the shipment history on your collivery.net account.
It means your parcel has been loaded onto a delivery vehicle and is on its way to your address. Delivery is expected on that same business day.
If a delivery attempt is unsuccessful, MDS Collivery will typically retry the next business day or hold the parcel at the nearest depot for collection. Contact MDS Collivery on +27 011 241-4900 or support@collivery.co.za for guidance.
Yes, MDS Collivery offers same-day delivery within select South African cities. This service is available for urgent shipments that need to be collected and delivered on the same business day.
You can reach MDS Collivery customer support by phone at +27 (011) 241-4900 or toll-free on 0861 637 000, by email at support@collivery.co.za, or through the contact form on collivery.net.
Yes, MDS Collivery provides a developer-friendly API that allows e-commerce platforms and online stores to integrate courier booking, label generation, and real-time tracking directly into their own systems.
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